Shipping policy

 

Shipping costs

Shipping costs may vary depending on the products, weight, and address. Hazardous goods or items with a total weight of 30 kg or more will be shipped by a freight forwarder.

Standard shipping - Austria:

0-5kg                                        8,95
5,01-10kg                                      12,95
10,01-20kg                                      16,95
20,01-30kg                                      19,95
30,01-50kg                                      49,95
50,01-300kg                                      99,95
300,01-900kg                                    129,95
900,01-1800kg                                    249,95
1800,01-2700kg                                    349,95
2700,01-unlimited                                    449,95

 

Standard shipping- Germany:

0-30kg                                        9,95
30,01-50kg                                      69,95
50,01-300kg                                    149,95
300,01-900kg                                    199,95
900,01-1800kg                                    299,95
1800,01-2700kg                                    399,95
2700,01-unlimited                                    499,95

 

Standard shipping- Czechia:

0-30kg                                        9,95
30,01-50kg                                      75,95
50,01-300kg                                    144,95
300,01-900kg                                    195,95
900,01-1800kg                                    299,95
1800,01-2700kg                                    399,95
2700,01-unlimited                                    499,95

 

Standard shipping- Poland:

0-30kg                                        9,95
30,01-50kg                                      84,95
50,01-300kg                                    184,95
300,01-900kg                                    241,95
900,01-1800kg                                    349,95
1800,01-2700kg                                    449,95
2700,01-unlimited                                    549,95

 

Shipping costs - Dangerous goods shipping

Dangerous goods are shipped exclusively by freight forwarder, and shipping costs are calculated in the second stage (0kg-50kg) of the respective destination country.


Shipping costs - ST-PROFILE direct shipping

Due to their length and the special packaging required, ST-PROFILE products can only be shipped directly from the manufacturer to Austria and Germany.

The following shipping costs apply to orders containing only ST-PROFILE products:

Austria: €28.00
Germany: €47.00

If the order also contains other products, the above shipping costs for ST-PROFILE will be added to the regular shipping costs (standard or hazardous goods shipping), as the delivery will be made in separate shipments.


How long does delivery usually take?

Your order will usually be shipped within three to five business days. In rare cases, however, there may be short delays. In this case, our service team will inform you immediately!

Where can I track my shipment?

The shipment can be tracked using the tracking number provided by Austrian Post or Dachser shipping company - Click here to track your shipment


What if I am not at home?

If the package could not be delivered on the first attempt, another delivery attempt will be made, or you will receive a notification that your package has been deposited at the nearest parcel shop.